HOW IT WORKS

How it works

Step 1: Pre-Proposal Email

Your proposal planner will email you once you have confirmed the booking with everything you need.

This will cover your music, who will meet you, how the actual proposal and photography works and anything you want us to say or do.

Step 2: The Big Day

One of our friendly staff will be there to meet you at ground level. They will say what you have told us to say to you i.e., it could be "Are you here for the rooftop bar?".

They will then take you to the penthouse and to the proposal spot.

The proposal and photography will be at the start. After this, you will be left in private.


Photography and video

Terrace Proposals

The photographer will be on the terrace with a camera, tripod and lights.

Images will be of the style as shown on the web page.

There are no photos taken inside.


Lounge Proposals

The photographer will be in the lounge with a camera, tripod and lights.

Images will be of the style as shown on the web page.

Images will also be taken on the terrace with the views.


Video (If purchased)

The video will capture the before, during and after moments of the proposal.

The filming will start once you enter the proposal area.

The video will be 1-5 minutes long. Raw 4K Footage only.

Filming will take place at the proposal spot only.

Any professional photography will start after the video stops.


Delivery

You will receive the photos and any video purchased by email.

Images taken will be delivered in JPEG (Max 2000 pixels) longest edge.

Delivery is 5 days unless stated or you take the fast delivery service.


Editing

We do not offer photoshop services i.e. changing makeup etc.


Notes

We only permit our own photographers at our venues.

We do not provide or sell the original raw files.


Who/What can I bring?

The penthouse proposal is strictly for two persons only “the couple”.

No extra persons are permitted.

We do not permit other photographers.

We do not sell alcohol. We include 0% champagne.

We do not permit other decorators.


Weather

Terrace Proposals

The penthouse has both inside and outside areas for you to enjoy.

The terrace area is not covered.

There will be a weather check on the day of the event around 11am.

We cannot change setups last minute.


In the case of predicted poor weather there will be a cut off point at 4pm on the day of the event.

Together we will decide if the proposal will take place inside or on the terrace.


I booked a proposal setup, and I have to say—Elite Proposal absolutely blew me away from start to finish. The entire experience was smooth, stress-free, and beyond perfect.

From the moment I got in touch, their team handled everything with such professionalism and attention to detail. The decorations were nothing short of magical—elegant, romantic, and exactly how I imagined it (if not better). They truly transformed the space into something unforgettable.

Every detail, from the lighting to the layout to the picture-perfect setup, was executed flawlessly. And the photos they captured? Absolutely stunning. They managed to catch every raw, emotional moment perfectly without ever being intrusive.

My (now) fiancée was completely shocked—in the best way possible! She was overwhelmed with joy and completely in love with everything about the proposal. It was everything I hoped for and more.

Thank you, Elite Proposal, for making one of the most important moments of our lives truly unforgettable. You’ve set the bar sky-high.

Highly, highly recommended!

A moment I’ll never forget thanks to you guys ❤️👌🏼

Share your special moment at the perfect place in London.

We can’t wait to help make your proposal unforgettable.

Want us to help plan your proposal? Get in touch now.

Send us a message and we’ll be right with you

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