FAQs AND UPGRADES

We can help you pull off your London Proposal 💍

LOCATION

Location

We are 12 minutes by taxi from Tower Bridge.

The penthouse is located next to the River Thames near Rotherhithe, London SE16

The full address will be immediately shared after booking.


Views from the 30th floor

World-class panoramic and unrestricted views of London for up to 25 miles.

Private 400 square foot wrap around roof terrace with twin aspect views.

(The City) - The Shard, 22 Bishopsgate, London Eye, Tower Bridge, BT Tower, Wembley Arch, The City Skyscrapers, St Paul's Cathedral and loads more.

(Canary Wharf) - Super Tall Skyscrapers, The 02 arena, Cutty Sark, Greenwich Observatory, River Thames and loads more.


Car parking

Free car parking is 30 seconds walk away on a road outside the venue. (As of Feb 2026).

On site car parking is £20 for one hour and needs to be arranged in advance.


HOW IT WORKS

How it works

Step 1: Pre-Proposal Email

Your proposal planner will email you once you have confirmed the booking with everything you need.

This will cover your music, who will meet you, how the actual proposal and photography works and anything you want us to say or do.

Step 2: The Big Day

One of our friendly staff will be there to meet you at ground level. They will say what you have told us to say to you i.e., it could be "Are you here for the rooftop bar?".

They will then take you to the penthouse and to the proposal spot.

The proposal and photography will be at the start. After this, you will be left in private.


Photography and video

Terrace Proposals

The photographer will be on the terrace with a camera, tripod and lights.

Images will be of the style as shown on the web page.

There are no photos taken inside.


Lounge Proposals

The photographer will be in the lounge with a camera, tripod and lights.

Images will be of the style as shown on the web page.

Images will also be taken on the terrace with the views.


Video (If purchased)

The video will capture the before, during and after moments of the proposal.

The filming will start once you enter the proposal area.

The video will be 1-5 minutes long. Raw 4K Footage only.

Filming will take place at the proposal spot only.

Any professional photography will start after the video stops.


Delivery

You will receive the photos and any video purchased by email.

Images taken will be delivered in JPEG (Max 2000 pixels) longest edge.

Delivery is 5 days unless stated or you take the fast delivery service.

No Sunday or Bank Holiday delivery


Editing

We do not offer photoshop services i.e. changing makeup etc.


Notes

We only permit our own photographers at our venues.

We do not provide or sell the original raw files.


Who/What can I bring?

The penthouse proposal is strictly for two persons only “the couple”.

No extra persons are permitted.

We do not permit other photographers.

We do not sell alcohol. We include 0% champagne.

We do not permit other decorators.


Weather

Terrace Proposals

The penthouse has both inside and outside areas for you to enjoy.

The terrace area is not covered.

There will be a weather check on the day of the event around 11am.

We cannot change setups last minute.


In the case of predicted poor weather there will be a cut off point at 4pm on the day of the event.

Together we will decide if the proposal will take place inside or on the terrace.


PAYMENT PLANS

Payment plans

We do accept payment plans. Deposits from £300.

Everything must be paid in full two weeks before the event date.


PHOTO & VIDEO UPGRADES

Professional Video

Professional video

  • 4K video without audio - £145
  • 4K video with audio - £225

  • Notes

  • Captures the before, during and after moments
  • Filming in one area only, the proposal spot
  • 1-5 minutes video

  • The professional photography will be started after the video stops

  • If you want two cameras (one for video and one for photos) this will
    have to be requested in advance and will be at extra charge

  • Fast delivery service

    48 hours - £30

    or free in 5 days

    No Sunday or bank holiday delivery


    Mobile Photos and Video

    Mobile Phone Photos and Video

  • Proposal reaction video on your mobile phone - £10
  • Extras photos on your mobile phone after the proposal - £10 for every 10 minutes

  • The above amounts will be passed directly to the event staff on the night for their hard work setting up your proposal

  • Fast Photo Delivery

    Fast photo delivery

    1 day - £20

    or free in 5 days

    No Sunday or bank holiday delivery


    Additional HD Photos

    Additional HD Photos

  • There are 10 HD proposal photos included in all packages
  • Additional 10 HD photos - £100
  • Additional 20 HD photos - £200
  • Additional photos include extra moments and close-up images of the rings
  • Additional photos must be taken in the two camera positions

  • FOOD AND CAKES

    Cheese Sharing

    Cheese sharing £50 per person

    Selections of 5 artisan cheeses served with bread, fresh figs, grapes and condiments.


    Sushi

    Sushi from £50 per person


    Celebration Cakes

    Lola's Chocolate and Raspberry Cake - £60

    Lola's Vanilla, Blueberry and Raspberry Cake - £60

    Lola's Red Velvet Cake - £60

    Sparklers and candles for the cakes - £20


    Ice Cream to Share

    Tiramisu Gelato for two - £20

    Ecuadorian Chocolate Gelato for two - £20

    Strawberry and Cream Ice Cream - £20

    Strawberry Cheesecake Ice Cream - £20

    Pistachio Gelato for two - £20

    Cherry Cheesecake Gelato for two - £20


    DECORATIONS UPGRADES

    Inside Lantern Aisles



    XL lantern aisle inside (12 metres) – £100

    Red carpet and XL lantern aisle inside (12 metres) – £150


    Red Roses


    12 pink roses 50cm – included

    12 red roses 60cm – £50

    24 red roses 60cm – £100

    24 red roses 70cm – £200

    Hand-tied with a large red ribbon

    Image above is 24 red roses 60cm


    We will take photos of your partner holding the roses


    Balloons

    18 inch Red Heart Balloons

    One or two are included free in each package

    Extra red heart balloons are £15 each

    Balloons are allowed in the lounge only


    MUSICIAN – VIOLIN

    Musician - Violin/Viola

     

    Musician

    Violinist/Viola - 10 mins £100

    Subject to availability

    HOTELS AND RESTAURANTS

    Hotels

    Sea Containers at South Bank

    Shangri La at The Shard


    Restaurants

    The Ivy at Tower Bridge

    Gaucho at Tower Bridge

    Le Pont De La Tour at Tower Bridge

    The Shard at London Bridge

    Sushisamba at Bishopsgate


    Bars

    12th Knot at Sea Containers, South Bank

    Claridges Bar, Mayfair

    Gong or Aqua at The Shard

    Gordons Wine Bar

    The Connaught, Mayfair

    Duck & Waffle (24 Hour)

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